Product owner · AWS Global Sales Strategy & Analytics · Jul 2023 – May 2026
A sales org with roughly 200 dashboards and no agreed starting point. The Action Hub ranks every open issue across a seller's accounts and puts the next action on each one — cutting time-to-insight 70% for 10,000+ sellers.
70% less time-to-insight10,000 sellers served$80B business supported
Builder and product owner · Amazon's internal OpenClaw platform · 2023–2026
Getting a finished change into code review took eight mandatory steps and 30–60 minutes, none of it thinking. A skill built on Amazon's internal OpenClaw platform now does all eight, leaving about five minutes of genuine decisions — and stops precisely where a human reviewer starts.
80% less manual processing time5 min human input, from 30–608 ceremony steps automated
Analytics and target-setting methodology · AWS Global Sales Strategy & Analytics · 2024
The first year AWS carried a GenAI goal, the metric being targeted had barely existed twelve months earlier. Forecasting it directly was impossible, so the model forecast a leading indicator that did have history and converted through it — then shipped with a quarterly mechanism to correct itself.
55,000 data points4 scenario simulations3-month cycle-time lag
Builder and product owner · AWS Global Sales Strategy & Analytics · 2023–2026
Exceptions to sellers' data access lived in a spreadsheet anyone could edit, with no record of who changed what. Allowlist replaced it with a constrained application: read everything, add, remove — but never edit in place, and every action logged.
200+ data owners and ops partners0 in-place edits permittedEvery action logged
Product owner · with the LATAM sales director and a principal seller · 2024
GenAI tooling existed; usage didn't. Rather than mandate it, I partnered with the LATAM sales director and a principal seller on a points-and-leaderboard programme that reached over 75% participation in 60 days — because the rewards were designed for the people who would never finish first.
1,100 LATAM sellers>75% participation in 60 daysWeekly and monthly ranking cadence